What You'll Learn

Master credit control and debt management to improve cash flow and reduce bad debts. Learn to establish effective credit policies, monitor customer accounts, and implement efficient debt collection strategies.

Course Benefits
Industry Certification

Internationally recognized qualification

Expert Instructors

Learn from industry professionals

Dedicated Support

Assistance during and after training

Practical Skills

Apply knowledge immediately

Comprehensive 5-day curriculum with all materials included
Hands-on exercises and real-world case studies
Valuable networking opportunities with peers and experts
Post-course resources and refresher materials
Credit Control and Debt Management Course - Course Cover Image
Course Duration 5 Days
Course Level Intermediate
Training Format Classroom & Online

Course Overview

Projects or businesses cannot be successful without accurate and timely project cost estimating. Estimating is a practice that occurs throughout the project/ business management lifecycle, and so it must be done effectively and efficiently. In today’s firms, cost analysis and budgeting are essential components of management. Companies nowadays are recommended to align their strategies with precise systems of resource allocation and performance evaluation if they desire to remain competitive. In keeping with this, planning, cost tracking, control, and reduction are crucial tasks that businesses must carry out and keep an eye on while they undertake their most crucial aspects.

This training on cost Estimation, budgeting and cost Control is important for professionals and analysts who must improve performance while lowering costs for the processes they are responsible for. In an era of intensifying global competitiveness, where budgets are intrinsically tied to both the accomplishment of strategic objectives and the assessment of upcoming plans and initiatives, this training course equips participants with key cost awareness and budgeting skills.

Course Duration

5 Days

Who Should Attend

  • Credit Managers
  • Accounts Receivable Managers
  • Financial Controllers
  • Credit Analysts
  • Small Business Owners
  • Financial Consultants
  • Anyone involved in the credit and debt management process within their organization

Course Objectives

By the end of this course, participants will be able to

  • Understand the fundamentals of credit control and debt management.
  • Develop effective credit policies and procedures.
  • Implement strategies for minimizing credit risk.
  • Improve debt collection processes and techniques.
  • Analyze customer creditworthiness and make informed credit decisions.
  • Utilize financial tools and techniques for managing credit and debt.
  • Understand legal aspects related to credit control and debt recovery.

Course Outline:

Introduction to Credit Control

  • Definition and Types of Credit Control/management
  • Quantitative and Qualitative Credit Control
  • Principles of Credit Control – Liquidity, Diversity, Safety, Profitability, Stability
  • Key policies: credit limits, payment terms, and quality standards

Credit Risk Evaluation

  • Financial factors affecting credit decisions – Financial statements, expected loss, Loss given default, Probability of default, Exposure at default
  • Analysis and projection of cash flow
  • Activity and profitability ratios
  • Evaluation of capacity and borrowing needs
  • Credit VaR and Liquidity ratio

Credit Policy Development

  • Designing an effective credit policy tailored to the organization’s needs
  • Setting credit limits and terms
  • Conducting credit checks and assessments

Determining Customers’ Creditworthiness

  • Credit Insurance
  • Trade references
  • Credit application forms
  • Banker’s reference
  • Credit Control routines
  • Debt turns and aged debt analysis
  • Invoices
  • Credit history

Fundamentals of Debt Management

  • Introduction and definition of terms
  • Types of Debt Management Plans
  • Factors affecting customers’ debt repayment
  • Cost of running a ledger
  • Principles of Debt Management

Communication

  • Essentials of communication
  • Negotiation skills for debt recovery
  • Telephone skills
  • Managing demanding clients and controlling anger
  • Written communication
  • When to opt for written communication

Debt Recovery Mechanisms

  • The courts and their powers of debt collection
  • Statutory demands
  • Insolvency and Bankruptcy
  • The 3-track system
  • Administration orders
  • Tax relief

Debt Management Agencies

  • Credit checking agencies
  • Data provided by credit management agencies
  • Factoring companies and the Services they render
  • Specialist legal services
  • Debt collection agents – ­Private debt collection agents – Sheriffs – Bailiffs
  • Legal Procedures for debt recovery
  • Understanding debtor’s evasion tactics

Compliance and Regulations

  • Laws and regulations related to credit and debt management
  • Compliance requirements for debt collection practices
  • Ensuring ethical conduct in credit control and debt management
Customized Training

This training can be tailored to your institution needs and delivered at a location of your choice upon request.

Requirements

Participants need to be proficient in English.

Training Fee

The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.

Certification

A certificate from Ideal Workplace Solutions is awarded upon successful completion.

Accommodation

Accommodation can be arranged upon request. Contact via email for reservations.

Payment

Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.
For further inquiries, please contact us on details below:

Email: outreach@idealworkplacesolutions.org
Mobile: +254759708394

Register for the Course

Select a date and location that works for you.

Classroom Training Schedules


July 2025
Date Duration Venue Fee Enroll
7 Jul - 11 Jul 2025 5 days Nakuru, Kenya KES 80,000 | USD 1,000 Book Now
14 Jul - 18 Jul 2025 5 days Nairobi, Kenya KES 80,000 | USD 1,000 Book Now
21 Jul - 25 Jul 2025 5 days Kisumu, Kenya KES 80,000 | USD 1,000 Book Now
28 Jul - 1 Aug 2025 5 days Mombasa, Kenya KES 80,000 | USD 1,000 Book Now
7 Jul - 11 Jul 2025 5 days Kigali, Rwanda USD 1,400 Book Now
14 Jul - 18 Jul 2025 5 days Kampala, Uganda USD 1,900 Book Now
21 Jul - 25 Jul 2025 5 days Dubai, United Arabs Emirates USD 3,500 Book Now
21 Jul - 25 Jul 2025 5 days Dar es Salaam, Tanzania USD 1,700 Book Now
28 Jul - 1 Aug 2025 5 days Johannesburg, South Africa USD 2,300 Book Now
7 Jul - 11 Jul 2025
5 days
Venue:
Nakuru, Kenya
Fee:
KES 80,000
USD 1,000
Book Now
14 Jul - 18 Jul 2025
5 days
Venue:
Nairobi, Kenya
Fee:
KES 80,000
USD 1,000
Book Now
21 Jul - 25 Jul 2025
5 days
Venue:
Kisumu, Kenya
Fee:
KES 80,000
USD 1,000
Book Now
28 Jul - 1 Aug 2025
5 days
Venue:
Mombasa, Kenya
Fee:
KES 80,000
USD 1,000
Book Now
7 Jul - 11 Jul 2025
5 days
Venue:
Kigali, Rwanda
Fee:
USD 1,400
Book Now
14 Jul - 18 Jul 2025
5 days
Venue:
Kampala, Uganda
Fee:
USD 1,900
Book Now
21 Jul - 25 Jul 2025
5 days
Venue:
Dubai, United Arabs Emirates
Fee:
USD 3,500
Book Now
21 Jul - 25 Jul 2025
5 days
Venue:
Dar es Salaam, Tanzania
Fee:
USD 1,700
Book Now
28 Jul - 1 Aug 2025
5 days
Venue:
Johannesburg, South Africa
Fee:
USD 2,300
Book Now
August 2025
Date Duration Venue Fee Enroll
4 Aug - 8 Aug 2025 5 days Nakuru, Kenya KES 80,000 | USD 1,000 Book Now
11 Aug - 15 Aug 2025 5 days Nairobi, Kenya KES 80,000 | USD 1,000 Book Now
18 Aug - 22 Aug 2025 5 days Kisumu, Kenya KES 80,000 | USD 1,000 Book Now
25 Aug - 29 Aug 2025 5 days Mombasa, Kenya KES 80,000 | USD 1,000 Book Now
4 Aug - 8 Aug 2025 5 days Kigali, Rwanda USD 1,400 Book Now
11 Aug - 15 Aug 2025 5 days Kampala, Uganda USD 1,900 Book Now
18 Aug - 22 Aug 2025 5 days Dubai, United Arabs Emirates USD 3,500 Book Now
18 Aug - 22 Aug 2025 5 days Dar es Salaam, Tanzania USD 1,700 Book Now
25 Aug - 29 Aug 2025 5 days Johannesburg, South Africa USD 2,300 Book Now
4 Aug - 8 Aug 2025
5 days
Venue:
Nakuru, Kenya
Fee:
KES 80,000
USD 1,000
Book Now
11 Aug - 15 Aug 2025
5 days
Venue:
Nairobi, Kenya
Fee:
KES 80,000
USD 1,000
Book Now
18 Aug - 22 Aug 2025
5 days
Venue:
Kisumu, Kenya
Fee:
KES 80,000
USD 1,000
Book Now
25 Aug - 29 Aug 2025
5 days
Venue:
Mombasa, Kenya
Fee:
KES 80,000
USD 1,000
Book Now
4 Aug - 8 Aug 2025
5 days
Venue:
Kigali, Rwanda
Fee:
USD 1,400
Book Now
11 Aug - 15 Aug 2025
5 days
Venue:
Kampala, Uganda
Fee:
USD 1,900
Book Now
18 Aug - 22 Aug 2025
5 days
Venue:
Dubai, United Arabs Emirates
Fee:
USD 3,500
Book Now
18 Aug - 22 Aug 2025
5 days
Venue:
Dar es Salaam, Tanzania
Fee:
USD 1,700
Book Now
25 Aug - 29 Aug 2025
5 days
Venue:
Johannesburg, South Africa
Fee:
USD 2,300
Book Now

Virtual Training Schedules


July 2025
Date Duration Platform Fee Enroll
14 Jul - 18 Jul 2025 5 days Zoom KES 55,000 | USD 550 Enroll Today
14 Jul - 18 Jul 2025
5 days
Platform:
Zoom
Fee:
KES 55,000
USD 550
Book Now
August 2025
Date Duration Platform Fee Enroll
11 Aug - 15 Aug 2025 5 days Zoom KES 55,000 | USD 550 Enroll Today
11 Aug - 15 Aug 2025
5 days
Platform:
Zoom
Fee:
KES 55,000
USD 550
Book Now
September 2025
Date Duration Platform Fee Enroll
15 Sep - 19 Sep 2025 5 days Zoom KES 55,000 | USD 550 Enroll Today
15 Sep - 19 Sep 2025
5 days
Platform:
Zoom
Fee:
KES 55,000
USD 550
Book Now
October 2025
Date Duration Platform Fee Enroll
13 Oct - 17 Oct 2025 5 days Zoom KES 55,000 | USD 550 Enroll Today
13 Oct - 17 Oct 2025
5 days
Platform:
Zoom
Fee:
KES 55,000
USD 550
Book Now
November 2025
Date Duration Platform Fee Enroll
17 Nov - 21 Nov 2025 5 days Zoom KES 55,000 | USD 550 Enroll Today
17 Nov - 21 Nov 2025
5 days
Platform:
Zoom
Fee:
KES 55,000
USD 550
Book Now
December 2025
Date Duration Platform Fee Enroll
8 Dec - 12 Dec 2025 5 days Zoom KES 55,000 | USD 550 Enroll Today
8 Dec - 12 Dec 2025
5 days
Platform:
Zoom
Fee:
KES 55,000
USD 550
Book Now

Request Custom Training


We offer customized training solutions tailored to your organization's specific needs:

  • Training at your preferred location
  • Customized content to address your specific challenges
  • Flexible scheduling to accommodate your team
  • Cost-effective solution for training multiple employees
Limited Time
Early-bird Offer

Special pricing ends in:

-- Days
-- Hours
-- Mins
-- Secs
Recent Activity
Credit Control and Debt Management Course

Next class starts 7 Jul 2025

Secure Your Spot
Only 4 seats remaining!

Learners' Benefits

See What Our Learners Get


World Class Learning

Subscribe to our Weekly Newsletter!


Get updates on the latest posts and more from Ideal Workplace Solutions straight to your inbox.