Master credit control and debt management to improve cash flow and reduce bad debts. Learn to establish effective credit policies, monitor customer accounts, and implement efficient debt collection strategies.

Credit Control and Debt Management Course

Course Overview

Projects or businesses cannot be successful without accurate and timely project cost estimating. Estimating is a practice that occurs throughout the project/ business management lifecycle, and so it must be done effectively and efficiently. In today’s firms, cost analysis and budgeting are essential components of management. Companies nowadays are recommended to align their strategies with precise systems of resource allocation and performance evaluation if they desire to remain competitive. In keeping with this, planning, cost tracking, control, and reduction are crucial tasks that businesses must carry out and keep an eye on while they undertake their most crucial aspects.

This training on cost Estimation, budgeting and cost Control is important for professionals and analysts who must improve performance while lowering costs for the processes they are responsible for. In an era of intensifying global competitiveness, where budgets are intrinsically tied to both the accomplishment of strategic objectives and the assessment of upcoming plans and initiatives, this training course equips participants with key cost awareness and budgeting skills.

Course Duration

5 Days

Who Should Attend

  • Credit Managers
  • Accounts Receivable Managers
  • Financial Controllers
  • Credit Analysts
  • Small Business Owners
  • Financial Consultants
  • Anyone involved in the credit and debt management process within their organization
Course Level: Intermediate

Course Objectives

By the end of this course, participants will be able to

  • Understand the fundamentals of credit control and debt management.
  • Develop effective credit policies and procedures.
  • Implement strategies for minimizing credit risk.
  • Improve debt collection processes and techniques.
  • Analyze customer creditworthiness and make informed credit decisions.
  • Utilize financial tools and techniques for managing credit and debt.
  • Understand legal aspects related to credit control and debt recovery.

Course Outline:

Introduction to Credit Control

  • Definition and Types of Credit Control/management
  • Quantitative and Qualitative Credit Control
  • Principles of Credit Control – Liquidity, Diversity, Safety, Profitability, Stability
  • Key policies: credit limits, payment terms, and quality standards

Credit Risk Evaluation

  • Financial factors affecting credit decisions – Financial statements, expected loss, Loss given default, Probability of default, Exposure at default
  • Analysis and projection of cash flow
  • Activity and profitability ratios
  • Evaluation of capacity and borrowing needs
  • Credit VaR and Liquidity ratio

Credit Policy Development

  • Designing an effective credit policy tailored to the organization’s needs
  • Setting credit limits and terms
  • Conducting credit checks and assessments

Determining Customers’ Creditworthiness

  • Credit Insurance
  • Trade references
  • Credit application forms
  • Banker’s reference
  • Credit Control routines
  • Debt turns and aged debt analysis
  • Invoices
  • Credit history

Fundamentals of Debt Management

  • Introduction and definition of terms
  • Types of Debt Management Plans
  • Factors affecting customers’ debt repayment
  • Cost of running a ledger
  • Principles of Debt Management

Communication

  • Essentials of communication
  • Negotiation skills for debt recovery
  • Telephone skills
  • Managing demanding clients and controlling anger
  • Written communication
  • When to opt for written communication

Debt Recovery Mechanisms

  • The courts and their powers of debt collection
  • Statutory demands
  • Insolvency and Bankruptcy
  • The 3-track system
  • Administration orders
  • Tax relief

Debt Management Agencies

  • Credit checking agencies
  • Data provided by credit management agencies
  • Factoring companies and the Services they render
  • Specialist legal services
  • Debt collection agents – ­Private debt collection agents – Sheriffs – Bailiffs
  • Legal Procedures for debt recovery
  • Understanding debtor’s evasion tactics

Compliance and Regulations

  • Laws and regulations related to credit and debt management
  • Compliance requirements for debt collection practices
  • Ensuring ethical conduct in credit control and debt management
Customized Training

This training can be tailored to your institution needs and delivered at a location of your choice upon request.

Requirements

Participants need to be proficient in English.

Training Fee

The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.

Certification

A certificate from Ideal Workplace Solutions is awarded upon successful completion.

Accommodation

Accommodation can be arranged upon request. Contact via email for reservations.

Payment

Payment should be made before the training starts, with proof of payment sent to [email protected].
For further inquiries, please contact us on details below:

Email: [email protected]
Mobile: +254759708394

Register for the Course

Classroom Training Schedules


April 2025
Date Duration Venue Fee Enroll
7 Apr - 11 Apr 2025 5 days Nakuru, Kenya KES 80,000 | USD 1,000 Register
14 Apr - 18 Apr 2025 5 days Nairobi, Kenya KES 80,000 | USD 1,000 Register
21 Apr - 25 Apr 2025 5 days Kisumu, Kenya KES 80,000 | USD 1,000 Register
28 Apr - 2 May 2025 5 days Mombasa, Kenya KES 80,000 | USD 1,000 Register
May 2025
Date Duration Venue Fee Enroll
5 May - 9 May 2025 5 days Nakuru, Kenya KES 80,000 | USD 1,000 Register
12 May - 16 May 2025 5 days Nairobi, Kenya KES 80,000 | USD 1,000 Register
19 May - 23 May 2025 5 days Kisumu, Kenya KES 80,000 | USD 1,000 Register
26 May - 30 May 2025 5 days Mombasa, Kenya KES 80,000 | USD 1,000 Register

Online Training Schedules


March 2025
Date Duration Session Fee Enroll
17 Mar - 21 Mar 2025 5 days Full-day KES 55,000 | USD 550 Register
April 2025
Date Duration Session Fee Enroll
14 Apr - 18 Apr 2025 5 days Full-day KES 55,000 | USD 550 Register
For customized training dates or further enquiries, kindly contact us on +254759708394 or email us at [email protected].

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