Course Overview
This 5-module course equips safety managers, communication professionals, and crisis response teams with essential strategies for effectively handling communication during occupational health and safety (OHS) emergencies. Participants will learn how to develop a robust crisis communication plan, deliver clear and timely messaging, and maintain trust with stakeholders. Key topics include communicating during workplace emergencies, crisis PR for OHS incidents, managing reputation after safety failures, internal and external crisis communication, and media relations for safety incidents.
DURATION
5 Days
Target Audience
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Occupational Health & Safety Officers
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Corporate Communications Professionals
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Public Relations Specialists
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Emergency Response Coordinators
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HR and Risk Management Teams
Course Level: Intermediate to Advanced
Learning Objectives
By the end of this course, participants will:
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Develop strategies for communicating during workplace emergencies
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Implement crisis PR for OHS incidents” to protect brand integrity
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Navigate internal and external crisis communication effectively
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Coordinate media relations for safety incidents with confidence
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Apply frameworks for managing reputation after safety failures
COURSE OUTLINE
Module 1: Foundations of Crisis Communication in OHS
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Understanding the link between OHS and organizational reputation
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Principles of effective crisis communication
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Case Study: Company response to a critical workplace incident
Module 2: Emergency Messaging and Communication Protocols
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Crafting clear messages “during workplace emergencies”
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Real-time communication channels and tools
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Emergency communication roles and responsibilities
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Activity: Drafting a workplace emergency communication script
Module 3: Internal and External Crisis Communication Planning
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Coordinating “internal and external crisis communication” strategies
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Stakeholder mapping and message alignment
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Communicating with employees, families, regulators, and partners
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Practical Task: Creating a crisis communication matrix
Module 4: Media Relations and Public Response
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Engaging with media during safety incidents
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Managing interviews, press conferences, and statements
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Best practices in “media relations for safety incidents”
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Role Play: Simulated press briefing after an OHS crisis
Module 5: Post-Crisis Recovery and Reputation Management
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Evaluating communication effectiveness
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Strategies for “managing reputation after safety failures”
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Transparency, accountability, and rebuilding public trust
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Final Project: Building a crisis communication response plan for a safety incident
Customized Training
This training can be tailored to your institution needs and delivered at a location of your choice upon request.
Requirements
Participants need to be proficient in English.
Training Fee
The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.
Certification
A certificate from Ideal Workplace Solutions is awarded upon successful completion.
Accommodation
Accommodation can be arranged upon request. Contact via email for reservations.
Payment
Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.
For further inquiries, please contact us on details below:
