Course Overview
This 5-module training course is designed to equip HR professionals, EHS officers, mental health specialists, and emergency response teams with the practical tools and frameworks needed to implement Critical Incident Stress Management (CISM) within organizational settings. Participants will learn how to provide support after critical incidents at work, develop peer-led initiatives for peer support for critical incidents, and deliver timely stress debriefing for emergency situations. The course also covers strategies for managing psychological impact of workplace events and shaping a compassionate organizational response to traumatic events.
DURATION
5 Days
Target Audience
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HR and Organizational Development Professionals
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EHS and Safety Managers
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Crisis Response Teams
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Workplace Counselors and Psychologists
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Emergency Management Coordinators
Course Level: Intermediate
Learning Objectives
By the end of this course, participants will:
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Design a framework for support after critical incidents at work
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Provide stress debriefing for emergency situations effectively
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Coordinate peer support for critical incidents across departments
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Assess and manage the psychological impact of workplace events
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Build an organizational response to traumatic events that is timely, humane, and restorative
COURSE OUTLINE
Module 1: Introduction to Critical Incident Stress and CISM
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Definitions, symptoms, and phases of critical incident stress
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Overview of CISM models and core components
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The psychological toll of trauma in the workplace
Module 2: Immediate and Short-Term Crisis Response
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Psychological First Aid (PFA) principles
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Techniques for “support after critical incidents at work”
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Coordination with first responders and emergency teams
Module 3: Peer Support and Stress Debriefing Models
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Setting up “peer support for critical incidents” programs
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Structuring group defusing and debriefing sessions
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Applying “stress debriefing for emergency situations” with sensitivity
Module 4: Managing Psychological Impact in Organizations
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Assessment tools for “managing psychological impact of workplace events”
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Crisis communications and transparency during response
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Referral pathways and post-incident care
Module 5: Building a Sustainable CISM Program
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Policy development and program integration
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Case examples of “organizational response to traumatic events”
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Final Project: Creating a CISM protocol tailored to your workplace
Customized Training
This training can be tailored to your institution needs and delivered at a location of your choice upon request.
Requirements
Participants need to be proficient in English.
Training Fee
The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.
Certification
A certificate from Ideal Workplace Solutions is awarded upon successful completion.
Accommodation
Accommodation can be arranged upon request. Contact via email for reservations.
Payment
Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.
For further inquiries, please contact us on details below:
