Course Overview
In today's fast-paced business environment, effective management skills are essential for driving team performance and achieving organizational goals. This course equips participants with the necessary tools, techniques, and confidence to enhance their management capabilities. Participants will gain practical insights into leadership styles, team dynamics, decision-making processes, and performance management. By the end of the course, participants will be better prepared to tackle challenges, inspire their teams, and contribute to the success of their organizations.
Duration
5 Days
Who Should Attend
- Managers and Supervisors
- Team Leaders
- Executives and Business Owners
- Human Resources Professionals
Course Objectives
By the end of this course, participants will be able to:
- Understand various management styles and their impact on team performance.
- Develop effective communication skills for better team engagement.
- Apply decision-making techniques to solve complex problems.
- Implement strategies for motivating and managing team dynamics.
- Master the art of performance management and feedback delivery.
- Design action plans for personal and professional development as managers.
Course Outline
Module 1: Setting the Stage for Great Management
- Define customer success
- Establish a sense of direction based on customer and organizational vision
- Adopt a continuous improvement mindset
- Empower people for high performance
- Identify stakeholder needs
- Map the stakeholder environment
- Identify mutual and conflicting expectations
- Establish success criteria for your team
Module 2: Applying a Model for Management Excellence
- Make the transition from expert to manager
- Manage people with more experience and skill
- Develop a management role model
- Adapt the model to your managerial situation
Module 3: Managing with Emotional Intelligence (EI)
- Develop three key interpersonal skills
- Work with others by applying integral interpersonal skills
- Respond appropriately in important situations
- Use emotional intelligence (EI) to lead by example
Module 4: Motivating Individuals for Performance
- Avoid the top demotivators
- Leverage motivators that work for everyone
- Maximize your impact on motivation
- Match motivators to individual expectations
- Identify people's basic needs
- Recognize and respond to generational differences
- Develop and apply a motivational strategy
Module 5: The Art of Delegation
- Create a spirit of partnership
- Set common goals for your team
- Apply a proven step-by-step process for delegation
- Determine individual strengths
- Build on natural talents
- Collaborate effectively for successful outcomes
Module 6: A Proactive Approach to Managing Performance
- Encourage others to achieve their potential
- Utilize continuous appraisal techniques
- Integrate coaching and appraisal to build performance
- Intervene effectively when performance goes off track
- Reinforce and redirect behaviors with constructive feedback
Module 7: Finding and Applying Your Management Style
- Craft your personal approach to management
- Create momentum and flexibility in your team
- Take action to implement your personal goals
- Challenge organizational constraints
- Enhance communication through a three-layer goal clarification model
Customized Training
This training can be tailored to your institution needs and delivered at a location of your choice upon request.
Requirements
Participants need to be proficient in English.
Training Fee
The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.
Certification
A certificate from Ideal Workplace Solutions is awarded upon successful completion.
Accommodation
Accommodation can be arranged upon request. Contact via email for reservations.
Payment
Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.
For further inquiries, please contact us on details below:
